benefits for clinics

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Welcome and introduce patients to your practice, clinicians, and policies.  Streamline the receipt of new patient information so it is received digitally before patients arrive. 

Use customisable questionnaires for health assessments, patient check-ins or PREMs / PROMs.

Allow patients secure chat messaging with your practice for efficient handling of queries (bringing order to the stream of emails and phone calls). Use templates for consistent and easy messages, information, and clinical advice to patients.  Chat history enables staff to have full context when replying and makes staff handovers a breeze.  

Providing access to documents and advice and an easy communication channel increases patient engagement, minimises risks of misinformation.  Automate followups in between appointments to monitor patient changes and detect the need for early intervention.  Improve patient engagement for improved outcomes. 

Enable patients to request a new or rescheduled appointment and allow practices to offer times to patients. Receive details of referral to check currency and to triage appointment. 

Doctors can respond directly to patient messages relating to treatment (taking out the need for receptionists to be verbally receiving and relaying medical queries).

Share and store referrals, investigations requests, and treatment instructions so they are never misplaced again.

Give patients timely reminders for appointments, investigations and other events related to their care. Reduce no shows and prevent deferral of treatment.

Provide a secure and consistent channel to chat with and send reports to other healthcare providers like GP's or allied health professionals (providing efficiencies and sizable saving on faxes or posted letters).