Clinics

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Allow patients secure chat messaging with your practice for efficient handling of queries (bringing order to the stream of emails and phone calls). Use templates for consistent and easy messages and instructions.  Chat history enables staff to have full context when replying and also makes staff handovers a breeze.  An audit trail of viewed messages helps with staff accountability, compliance, and resolving misunderstandings or disputes. 

 Welcome and introduce patients to your practice, clinicians and policies.  Streamline the receipt of new patient information so it is received digitally before patients arrive. 

Use easy forms for health assessments or patient check-ins.

Enable patients to request or change appointments and allow practices to offer several options for patients to accept.  Receive details of referral to check currency and to triage appointment. 

Doctors can respond directly to patient messages relating to treatment (taking out the need for receptionists to be verbally receiving and relaying medical queries).

Provide a secure and consistent channel to chat with and send reports to other healthcare providers like GP's or allied health professionals (providing efficiencies and sizable saving on faxes or posted letters).

Share and store referrals, investigations requests, and treatment instructions so they are never misplaced again.

Give patients timely reminders for appointments, investigations and other events related to their care.