PATIENT JOURNEYS

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Secure Messaging:

• with a message thread for each of your providers for continuity of care allowing patients to ask questions, clarify doubts, and provide feedback.
• allows for personalised care and addressing the empotional needs of patients
• provides an easy channel for changes to appointments, administrative queries, or sharing information or files.
• easily directs communication to relevant parties by-passing the need to relay phone messages via reception.

Access information provided by the clinic, including information sheets or instructions for:

• preparation before procedures

• post-operative care

• medications

• recovery and rehabilitation

Patient questionnaires to provide the clinic an opportunity to: 

• check adherence to medication, providing reminders or extra guidance if needed
• assess changes for early intervention
• monitor response to treatment
• review any areas of concern
• adjust treatment plans

Features:

• see all your appointment details, including location, map, parking, 
• have the option of selecting from several offered appointment times. Check your schedule then lock in the one that best suits.
• receive several reminders for your appointment, not just one the night before.
• review any tasks to be completed before the appointment

Keep your own secure files, like:

• requests for scans, X-rays or pathology tests
• a copy of your referral
• copies of your pathology results or x-rays
• photos of a wound

Record your health profile including your medical history and personal information to easily sahre when you visit a new doctor. 

Take personal notes::

• record questions to discuss with your doctor at your next visit
• record notes for each visit to the doctor, so you don’t forget important matters
• record details of your medications

Get reminders for:

• appointments
• tasks like x-ray, scans, or pathology
• new referrals (before they expire)