HOSPITALS - ENGAGING WITH PATIENTS

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Enabling hospitals to easily connect with patients from pre-admission all the way through to post- discharge and out of hospital services.  Ensure patients are informed and supported throughout their care. 

Equip staff with the lastest digital solutions to make them efficient and remove stress and inefficiencies of:

• unstructured communications
• lists of daily phone calls
• staff playing phone tag and leaving voicemails
• answering calls and having to identify who they are talking with and lookup the system for details of their procedure

Communicate using template messages or specific one on one chats to guide patients. Including:

• initial engagement, 
• pre-admission screening
• admission protocols and logistics
• billing and healthfund information
• arrival, visiting and transport information
• post- discharge support (inclding anti-natal support)

Ensure patients arrive and re fullSet patients any tasks such as pre-admission fasting, pathology tests or required imaging. Featuring: 

• automatic reminders
• status updates to monitor completion
• set common tasks as templates

Easily and instantly provide any detailed instructions relevant to the patients procedure or admission.

View patient activity , status of tasks, outstanding messages, with history so multiple staff can manage seemlessly without the need for messy handovers.

Improve patient experience with a modern communications platform to help them be prepared and manage their hospital journey.  Provide patients with support they can access easily and efficiently.

Paitients can access answers to relevant FAQ's which is better for everybody.